OUR PRIVACY POLICY

Date Created: 6/1/2024

Date Updated: 8/21/2026

Radish (“Radish,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at radish.agency (the “Site”) or interact with our digital marketing and consulting services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to the practices described in this policy.

1. Information We Collect

We collect information about you in two primary ways: directly from your submissions and automatically through integrated tracking technologies.

A. Information You Voluntarily Provide

  • Contact Data: Name, business email address, phone number, company name, job title, and project details submitted via forms on our Site (e.g., contact forms, consultation requests, newsletter sign-ups).
  • Communications: Content of messages, feedback, or inquiries you send to us.

B. Information Collected Automatically

When you navigate through our Site, we automatically collect device and usage data via cookies, pixels, and web beacons:

  • Device & Technical Data: IP address, browser type and version, operating system, time zone setting, hardware specifications, and device identifiers.
  • Usage & Behavioral Data: Pages viewed, time spent on pages, click paths, referring URLs, interaction with embedded forms, and search terms.

2. Integrated Analytics & Third-Party Tools

Our Site utilizes several third-party tracking, analytics, and marketing platforms to optimize performance, measure traffic, and capture leads. These services may collect data across different websites over time.

Integrated Services & Purpose:

  • HubSpot CRM & Marketing Automation:
    • Purpose: Manages customer relationships, powers contact forms, captures lead submissions, and tracks visitor interactions.
    • Data Collected: Email, form inputs, session duration, click activities, and IP addresses.
    • Privacy Info: HubSpot Privacy Policy
  • Google Analytics 4 (GA4):
    • Purpose: Analyzes website traffic, visitor behavior, user flow, and content engagement.
    • Data Collected: IP addresses (anonymized), device/browser details, location data, and event parameters.
    • Opt-Out: You can opt out via the Google Analytics Opt-out Browser Add-on
  • Google Tag Manager (GTM):
    • Purpose: Deploys and manages analytics and marketing tags on the Site without directly altering the source code.
    • Data Collected: Technical request data (does not collect personally identifiable information directly).
  • LinkedIn Insight Tag:
    • Purpose: Enables B2B conversion tracking, ad retargeting, and web visitor demographic insights.
    • Data Collected: URL, referrer IP address, device properties, and browser settings.

3. How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • Service Delivery: Providing, operating, and maintaining our website and agency services.
  • Communication: Responding to inquiries, scheduling consultations, and providing client support.
  • Marketing: Sending newsletters, promotional content, and industry insights (only with your opt-in consent where required).
  • Optimization & Analytics: Monitoring website usage, identifying performance bottlenecks, and improving user experience.
  • Security & Compliance: Protecting against fraud, unauthorized access, and enforcing our terms.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information only under the following circumstances:

  • Service Providers: Trusted vendors who perform services on our behalf (e.g., website hosting, CRM providers, email deployment, analytics platforms) under strict data protection agreements.
  • Legal Requirements: When required by law, regulation, subpoena, or government authority to protect our rights or public safety.
  • Business Transfers: In connection with any merger, acquisition, or sale of company assets, subject to standard confidentiality protections.

5. Cookies and Tracking Technologies

We use first-party and third-party cookies, tracking pixels, and web beacons to collect data.

  • Essential Cookies: Necessary for basic website functionality (e.g., form submissions, security).
  • Analytics Cookies: Help us understand visitor behavior and site performance (e.g., Google Analytics).
  • Marketing Cookies: Used to serve relevant ads and track ad campaign performance across platforms.

Managing Cookies: You can adjust your browser settings to reject cookies or prompt you before accepting cookies. Note that disabling certain cookies may affect website functionality.

6. Your Data Rights & Choices

Depending on your geographic location (such as California, EEA, UK, or Canada), you may have the following privacy rights:

  • Access & Portability: Request access to the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion ("Right to be Forgotten"): Request that we erase your personal data, subject to legal retention obligations.

  • Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the "Unsubscribe" link in the footer of our emails.

  • Opt-Out of Targeted Ads: Opt-out of interest-based advertising via the Digital Advertising Alliance or Network Advertising Initiative.

To exercise any of these rights, please contact us at info@radish.agency.

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7. Data Security and Retention

We implement administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, loss, or misuse. However, no transmission over the internet is completely secure.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, resolve disputes, and maintain legal compliance.

8. Children's Privacy

Our Site and services are intended solely for businesses and adults. We do not knowingly collect personal information from individuals under the age of 18. If we discover that a child under 18 has submitted data, we will delete it immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date at the top.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: info@radish.agency